ZYPHERA LABS • LEGAL
Privacy Policy
Last Updated: September 12, 2026
1. INTRODUCTION
Zyphera Labs (“Zyphera Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy describes how we collect, use, disclose, and protect information when you visit zypheralabs.us (the “Site”), contact our team, create or maintain an account, make a purchase, enroll in recurring-order or subscription services when available, or otherwise interact with Zyphera Labs.
By using the Site, you acknowledge the practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
Depending on how you interact with Zyphera Labs, we may collect the following categories of information:
Contact Information
Name, email address, telephone number, billing address, and shipping address.
Account Information
Information used to create and maintain a customer account, including your name, email address, login credentials, preferences, and account activity.
Order Information
Products ordered, quantities, transaction history, shipping information, order status, returns, refunds, and related customer-service information.
Payment Information
Payments are processed through third-party payment service providers. Those providers may collect payment-card details, billing information, and other information required to authorize and process transactions. Zyphera Labs does not intend to directly store complete payment-card numbers or card security codes on its own systems.
Subscription and Recurring-Order Information
If recurring purchasing or subscription services are offered, we may collect and maintain information regarding the products selected, quantity, delivery frequency, billing schedule, subscription status, and related preferences. Payment credentials associated with recurring charges may be securely maintained or tokenized by our payment processor rather than stored directly by Zyphera Labs.
Communications
We may retain emails, contact-form submissions, customer-support communications, research-product inquiries, documentation requests, and other communications you send to us.
Marketing Preferences
If you subscribe to marketing communications, we may collect your email address and information regarding your communication preferences.
3. INFORMATION COLLECTED AUTOMATICALLY
When you use the Site, we and service providers supporting the Site may automatically collect certain technical information, including:
• IP address;
• browser and device type;
• operating system;
• referring and exit pages;
• pages viewed and interactions with the Site;
• approximate location derived from IP address;
• date and time of visits; and
• cookie, analytics, and similar technical identifiers.
We do not intend to collect precise GPS location through the Site unless a feature requiring such information is introduced and appropriate notice or consent is provided.
4. RESEARCH-USE INFORMATION
Zyphera Labs supplies products exclusively for laboratory, analytical, and research purposes.
Our Site and customer-service channels are not intended to collect medical histories, diagnoses, treatment information, prescription information, dosing information, or other personal health information for purposes of recommending research compounds.
Please do not submit confidential medical or health information through our Site, account system, contact forms, email, messaging services, or research inquiries.
Zyphera Labs does not provide medical advice through the Site or use customer health information to recommend products for personal use.
5. HOW WE USE INFORMATION
We may use personal information to:
• create and administer customer accounts;
• authenticate account access;
• process and fulfill orders;
• process payments through our payment providers;
• administer recurring orders or subscriptions when available;
• send transaction, billing, shipping, delivery, and account notifications;
• provide customer service;
• respond to product, research, testing, and analytical-documentation inquiries;
• maintain transaction and business records;
• detect and prevent fraud, misuse, and unauthorized activity;
• maintain and improve the Site;
• understand Site traffic and usage;
• communicate changes to our services or policies;
• send marketing communications when permitted by law and consistent with your preferences;
• enforce our Terms of Service and other policies; and
• comply with applicable legal, tax, accounting, regulatory, and law-enforcement obligations.
6. PAYMENT PROCESSING
Zyphera Labs may use third-party payment processors to process purchases and recurring transactions.
Payment processors may collect and process information such as your name, billing address, payment-card information, transaction details, and fraud-prevention information in accordance with their own privacy policies and security practices.
We do not intend to directly store complete payment-card information on Zyphera Labs systems.
If you authorize recurring payments, our payment provider may securely store or tokenize your payment credentials so authorized future charges can be processed according to the applicable subscription or recurring-order terms.
7. CUSTOMER ACCOUNTS
When customer accounts become available, account holders may be able to access information such as:
• contact and shipping information;
• order history;
• active and previous orders;
• recurring orders or subscriptions;
• billing or payment-method information made available through our payment provider;
• shipment and tracking information; and
• account preferences.
You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.
Please notify us promptly if you believe your account has been accessed without authorization.
8. RECURRING ORDERS AND SUBSCRIPTIONS
If Zyphera Labs offers recurring-order or subscription services, information associated with those services may be used to administer scheduled purchases, recurring charges, shipment creation, customer notifications, account management, cancellations, pauses, and other subscription-related functions.
Specific pricing, billing frequency, renewal, cancellation, and other subscription terms will be disclosed separately before enrollment.
Enrollment in a recurring service will require the customer’s authorization to charge the applicable payment method according to the disclosed terms.
9. COOKIES AND SIMILAR TECHNOLOGIES
The Site and service providers supporting it may use cookies and similar technologies for purposes such as:
• essential website functionality;
• maintaining sessions and customer accounts;
• shopping-cart functionality;
• security and fraud prevention;
• remembering preferences;
• analytics and performance measurement; and
• marketing or advertising where implemented and permitted.
Where required, we will provide appropriate choices regarding non-essential cookies or similar technologies.
Browser settings may also allow you to restrict or delete cookies. Disabling certain technologies may affect Site functionality.
10. HOW WE DISCLOSE INFORMATION
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including providers supporting:
• website hosting and infrastructure;
• ecommerce functionality;
• customer accounts;
• payment processing;
• recurring billing;
• shipping and logistics;
• email and customer communications;
• analytics;
• fraud prevention and security;
• accounting and business operations; and
• legal and regulatory compliance.
These providers may process information according to contractual obligations and their own applicable privacy and security requirements.
We may also disclose information when reasonably necessary to comply with law, legal process, governmental requests, protect our rights or property, investigate fraud or security incidents, or protect customers and others.
If Zyphera Labs undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
11. SALE AND SHARING OF PERSONAL INFORMATION
Zyphera Labs does not sell customer personal information for monetary compensation.
Certain advertising or analytics technologies can constitute “sharing” or “selling” under some privacy laws even when no money is exchanged. If we implement technologies or practices that trigger applicable opt-out requirements, we will provide the notices and mechanisms required by applicable law.
12. DATA RETENTION
We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
• provide accounts and services;
• fulfill transactions and recurring orders;
• maintain business and transaction records;
• comply with tax, accounting, legal, and regulatory obligations;
• prevent fraud;
• resolve disputes; and
• establish, exercise, or defend legal claims.
Retention periods may vary according to the type of information and the purpose for which it is maintained.
13. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure.
Payment-card information is intended to be handled by specialized third-party payment processors rather than directly stored by Zyphera Labs.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
14. MARKETING COMMUNICATIONS
You may receive marketing communications from Zyphera Labs when you have subscribed, consented, or when otherwise permitted by applicable law.
You may unsubscribe from promotional email communications by using the unsubscribe mechanism included in those messages.
Transactional communications concerning purchases, accounts, subscriptions, security, or other service-related matters are not considered promotional communications and may continue when necessary to provide requested services.
15. YOUR PRIVACY CHOICES AND RIGHTS
Depending on your location and applicable law, you may have rights regarding your personal information, including rights to:
• request access to certain personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• obtain information regarding how personal information is used or disclosed;
• opt out of certain uses of personal information where applicable; and
• withdraw consent where processing depends on consent.
Some requests may be subject to exceptions permitted by law, including requirements to retain transaction records, prevent fraud, comply with legal obligations, or establish or defend legal claims.
We may take reasonable steps to verify your identity before processing a privacy request.
16. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights under the California Consumer Privacy Act, as amended, and other applicable California privacy laws.
Where those laws apply to Zyphera Labs and a particular request, applicable rights may include rights to know or access, correct, delete, and opt out of certain selling or sharing of personal information, as well as protections against unlawful discrimination for exercising privacy rights.
Zyphera Labs does not sell customer personal information for monetary compensation.
Privacy requests may be submitted using the contact information below.
California privacy requirements vary according to statutory applicability and the particular data practices involved. This section describes rights that may apply and does not represent that every provision of California privacy law applies to Zyphera Labs at all times.
17. INTERNATIONAL VISITORS
Zyphera Labs is based in the United States.
If you access the Site from another country, information may be processed or stored in the United States or other locations where our service providers operate.
Privacy rights and requirements vary by jurisdiction. Where applicable law grants you specific rights regarding personal information, you may contact us to exercise those rights.
18. CHILDREN’S PRIVACY
The Site and Zyphera Labs products and services are intended for adults and are not directed to children.
We do not knowingly solicit personal information from children under 13.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
Access to research-product purchasing may also be subject to additional age requirements stated elsewhere on the Site.
19. THIRD-PARTY WEBSITES AND SERVICES
The Site may contain links to websites or services operated by third parties.
Zyphera Labs is not responsible for the privacy, security, or information-handling practices of third-party websites or services. We encourage you to review their privacy policies before providing information to them.
20. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our services, technologies, vendors, business practices, or legal requirements.
When the policy is revised, we will update the Last Updated date at the top of this page. Where required by law, additional notice or consent will be provided for material changes.
21. CONTACT US
Questions or requests concerning this Privacy Policy or Zyphera Labs’ privacy practices may be submitted to:
Zyphera Labs
Website: zypheralabs.us
Email: [PRIVACY OR SUPPORT EMAIL]
Research compounds supported by independent analytical testing, transparent documentation, and rigorous quality standards.
© 2026 Zyphera Labs. All Rights Reserved.
LEGAL
RESEARCH USE ONLY
For laboratory, analytical, educational, and research purposes. Not for human or veterinary use or consumption.